• Post-Merger / Acquisition Integration
• Due Diligence

• Setting an Actuarial Function Framework
• Policies & Procedures
• Insurance Data Quality Framework

**abc Transform does not conduct regulated actuarial activities

• Administration Policies and Procedures
• Purchasing Policies and Procedures with Authorities
• Employee Handbooks
• Automation and Asset Indexing

• Internal and External Audit Support
• Audit Committee Advisory
• Departmental Technical Audit Checklists (Underwriting & Claims per Product, Reinsurance)
• Departmental Non-Technical Audit Checklists (Compliance, Risk Management, Actuarial, Customer Care, Administration, Human Resources, AML and CTF, and Personnel, Operations, Branches)
• Internal and External Auditor Training on Insurance Technical subjects

**abc Transform does not conduct audit activities

• Claims Philosophy / Claims Strategy
• Claims Policies and Procedures (general or per product)
• Manuals
• Anti-Fraud Frameworks
• Claims Workflows
• Claims Process Automation & Robotics
• Claims Customer Journey
• Claims Reserving Manuals (general or per product)
• Claims Loss Adjuster Contracts
• Large or Litigated Claims Advice
• Policyholder Claims Guides
• Claims Data Validation Rules
• TPA – Third Party Administrator Agreements
• Garage / Dealer Repair Agreements

**abc Transform will not engage in regulated claims activities

• Compliance Policies and Procedures
• Compliance Automation
• Compliance Training
• Compliance Reporting Frameworks

**abc Transform does not engage in regulated compliance activities

• Corporate Governance Policies and Procedures
• Board & Secretary Policies and Procedures
• Board Job Descriptions, Reporting, Duties, Responsibilities, Evaluation
• Corporate Governance Committee Charters, Policies and Procedures
• Audit Committee Charters, Policies and Procedures
• Executive Committee Charters, Policies and Procedures
• Investment Committee Charters, Policies and Procedures
• Risk Management Committee Charters, Policies and Procedures
• Disclosure Policies and Procedures
• Conflict of Interest Policies and Procedures
• Corporate Social Responsibility Policies and Procedures
• Authorities Matrix (departmental)
• Reporting Frameworks
• Code of Ethics
• Complaints Management Policies and Procedures
• Whistle Blower Policies and Procedures
• Outsourcing Policies and Procedures
• Record Management Policies and Procedures
• Antifraud Policies and Procedures Per Product or Group of Products
• Anti- Money Laundering & Counter-Terrorism Financing Policies and Procedures
• Customer Journey / Customer Care

• Support and Project Management Assistance
• Preparation of Rating Requirements

**abc Transform does not conduct ratings

• Extended Warranty Insurance Products Support
• Extended Warranty Underwriting Manuals
• Extended Warranty Product Automation Support
• Extended Warranty Policies and Procedures Support
• Extended Warranty Claims Manuals

• Finance and Accounting Policies and Procedures
• Credit Policies and Procedures
• Budgets

• Human Resources / People Strategy
• Human Resources Department Policies and Procedures
• Succession Planning
• Technical Employee Evaluation and Technical Appraisal Forms and Technical Examinations
• Human Resources Development
• Executive Management Interviewing

• Investment Strategy
• Investment Policies and Procedures
• Treasury Policies and Procedures

• Preparation of Insurance Products (Policy, Proposal Forms, Tariffs, Clauses, Warranties, Manuals) in Arabic and English.
• Product Development Framework with Policies and Procedures
• Existing Insurance Product Review
• Insurance Product Disclosure Documents

• Insurtech
• Business Intelligence Solutions
• Robotics
• Insurance Entity Websites
• Implementation of Data Internal Controls
• Insurance Data Quality
• Document Management and Paperless Environments
• Support In Implementation of Core and Non-Core Applications such as
  • Workflow Engines for various functions (underwriting, claims, reinsurance, others)
  • Audit
  • Compliance
  • Risk Management
  • AML/ CTF
  • Human Resources
  • Administration
  • Contracts Management
  • Call Centers
  • Catastrophe Maps
  • Accumulations Management
  • Anti Fraud

• Support Insurance Entities in the Preparation of Licensing Applications & License Renewals
• Feasibility Studies

• Reinsurance Strategy Setting and Documentation
• Reinsurance Risk Appetite
• Reinsurance Policies and Procedures
• Reinsurance Renewal Checklists
• Reinsurance Warranties and Subjectivities Management
• Reinsurance Process Automations
• Reinsurance Authorities (treaty & facultative)
• Reinsurance Broker Agreements
• Coinsurance Agreements
• Coinsurance Policies and Procedures Per Product
• Fronting Agreements
• Support to Reinsurance Companies on:
  • Local Market Product Development
  • Local Market Policy wordings
  • Product Marketing
  • Insurer Policy Wording Compliance Review

**abc Transform does not engage in reinsurance or co-insurance placement

• Risk Management Policies and Procedures
• Risk Registers
• Risk Management Training and Workshops
• Policyholder Risk Management Services
• Outsourcing Risk Assessment
• Loss Prevention Manuals

• Marketing Planning / Target Customers
• Branches and Sales Points Policies and Procedures
• Insurance Market Research
• Insurance Product Marketing Plans (Per Product or Group of Products)
• Policyholder Journey / Life stage marketing /
• Cross-Selling
• Insurance Product Development Frameworks,
• Sales and Marketing Literature Preparation and Review
• Sales Channel Utilization
• Sales Training
• Insurance Product Policies and Procedures
• Insurance Advertising
• Product Disclosure Statements
• Micro Insurance Product Development
• Retail Products Distribution Agreements
• Insurance Social Media

**abc Transform does not engage in regulated insurance marketing, brokerage, or sales

• Insurance Social Media Campaigns
• Per Product Social Media Material

Training Services for Insurance Industry Staff, Policyholders, Regulators and Inspection Teams, Board and Committee Members, Senior Management on a Range of Technical or Non-Technical Matters

Technical

• Underwriting
• Claims

Non-Technical

• Corporate Governance
• Risk Management
• Compliance
• Anti-Money Laundering and Counter-Terrorism Financing
• Customer Care
• Disclosure
• Insurance Company Business Planning
• Internal Controls

• Underwriting Policies and Procedures and Manuals
• Policyholder Loss Prevention Checklists
• Policyholder Hazard Analysis
• Underwriting Automation
• Rating Engines
• Technical Support Agreement for Brokers and Agents
• Contractor and Sub-Contractor Insurance Risk Management
• Platform for Pre-Risk and Post Risk Surveys and Management
• Accumulations Management
• Co-Insurance Policies and Procedures and Agreements
• Fronting Agreements
• Renewal Notice Process Risk Management

** abc Transform does not engage in regulated underwriting activities